Drive to store
We offer multiple methods to ensure that your virtual advisor encourages customers to visit your physical stores.
Store to web
More than 6 out of 10 people consult the Internet during their visit to a store. Create a memorable and harmonious experience for them on the web and at the point of sale with our “physical” virtual agent solutions.
Chat & Collect
Thanks to your virtual assistant, your customers can make all their purchases directly within their conversation and retrieve their products before they leave the store.
Automated customer service
Artificial intelligence allows you to understand your customers’ questions and answer them in a fully automated and instantaneous way.
CRM and Marketing Connection
Your virtual agent is a great new source of information and insights to enrich your CRM. This data will be valuable as you refine your marketing strategy.
If your customers don’t know where to find the nearest store, or what the opening hours are, they can now ask your virtual agent.
We use advanced algorithms to understand your customers’ needs, so your virtual agent always recommends the most appropriate products for them.
Cross-sell and Up-sell
Our virtual agents can understand the links between certain products in order to offer the user better quality products and/or make additional sales.
Coupons and giveaways
Your chat agent can also take care of your coupons and giveaways! No more forms to fill out. Instead, customers participate through conversation!
In addition to understanding their needs, our virtual consultants can also understand your clients’ tastes and offer them ever more personalized recommendations!
Payments in conversation
With Facebook Payments, let your users make their purchases entirely in their conversation. From product discovery to payment.
A simple photo of one of your products sent to the virtual assistant allows it to read the barcode and return detailed information.